Outlook/Hotmail/Live requires an app password instead of your normal password.
If you use Outlook, Hotmail or Live.com email with an external tool like IMAP Migration Tool, and you have 2-Step Verification enabled, your regular password won’t work.
You need to use a special one-time App Password instead.
Outlook App Password
Time needed: 2 minutes
Steps to Generate an Outlook App Password
- Go to your Microsoft security page
- Sign in to your Microsoft/Outlook account
- Under “App passwords”, click “Create a new app password”
Microsoft will show you a 16-digit password – copy it
- Paste this App Password into the IMAP Migration Tool instead of your usual password.
Want to remove an old app password?
- Go back to the same page
- Find the app in the list and delete it to revoke access
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